Paths that lie about API abandon
A missing mid-path tool event invents drop-off that the portal never caused.
Product meetings escalate when an engagement path chart shows a steep cliff between adjacent API tools. Sometimes that cliff is real. Often the second tool never fired after an OAuth redirect, or only fired on one browser.
Before rewriting the onboarding funnel, walk the path on devices your partners hold and watch the live stream. Note every silent miss. Ask whether the step is client-only, server-confirmed, or both.
Identity resets between docs and portal are another quiet culprit. Users who continue on a second surface look like new entrants who abandoned mid-path. Engagement Path Diagnostic exists to catch that before the roadmap absorbs the wrong story.